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Human Factors and Ergonomics

Our ability to blend technology and psychology while seamlessly bridging the gap between academia and business is what sets us apart from other consulting firms.  We focus on learning how new technology will be used by the target audience and designing solutions, based on the latest research and state-of-the-art practices, that are more acceptable, cost-effective, and require less training and support. 

Click on the five areas listed at right to learn about the what, why, when, who, and how of human factors and ergonomics.


Benchmark Research & Safety, Inc. is a human factors and ergonomics consulting firm that specializes in usability, user-centered design, product safety, warnings, expert witnessing, research (design, ethnographic, perceptual) and training. Benchmark Research & Safety, Inc. is one of the few multi-capability firms in the Northwest - headquartered in Moscow, Idaho with branch offices in Boise and Rigby, Idaho; Portland, Oregon; and Grand Junction, Colorado.