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Client Testimonials

"The Bureau of Indian Affairs and the Federal Fire and Aviation Safety Team have been working with Benchmark for the past two years on two related projects.  Both projects dealt with radio communication problems that raised safety concerns within the Wildland fire environment.  Benchmark's expertise was invaluable for both identifying the problem and then formulating a programmatic solution. I have found Benchmark Research & Safety to be very thorough, reliable, helpful and highly ethical in their work."

~John E. Gould,
Wildland Fire and Aviation Safety Manager,
US Bureau of Indian Affairs

”Benchmark performed an in-depth requirements analysis for [our new system], and designed both the internal and public-facing portions of the system’s user interface. As a result, the system allows our customers to automate tasks in a straightforward, easy to use workflow. In addition to providing the design, Benchmark also conducted multiple rounds of verification testing during application development…. We recommend partnering with Benchmark for competent work and timely results." 

~Andrew G. Rowe,
Chief Operations Officer,
AllMed Healthcare, Inc.

"Benchmark’s focus on understanding the needs of the system’s users will improve integration and streamline data management requirements for both the licensing and enforcement portions of [our division]. During the course of this project, we have found Benchmark to be a professional, innovative and responsive company." 

~Julie Johnson,
Management Assistant,
Idaho State Police

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Benchmark Research & Safety, Inc. is a human factors and ergonomics consulting firm that specializes in usability, user-centered design, product safety, warnings, expert witnessing, research (design, ethnographic, perceptual) and training. Benchmark Research & Safety, Inc. is one of the few multi-capability firms in the Northwest - headquartered in Moscow, Idaho with branch offices in Boise and Rigby, Idaho; Portland, Oregon; and Grand Junction, Colorado.