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Participatory Design

More a philosophy than a technique, participatory design just means that the development team includes potential users of the system in their design and testing efforts.

For more information about this design philosophy, visit these links:

What We Do

Most of the projects we do involve real users in the development process, from generating concepts to refining designs and testing the prototypes. Our philosophy is to get end-user participation at every opportunity.

What You Get 

Involving users in your projects at early stages means you get more detailed understanding of how your users think, what they value, and how they act. They help you identify issues before those issues become help-desk calls. Projects developed with this understanding will be more intuitive and easier to support in the long run.

Benchmark Research & Safety, Inc. is a human factors and ergonomics consulting firm that specializes in usability, user-centered design, product safety, warnings, expert witnessing, research (design, ethnographic, perceptual) and training. Benchmark Research & Safety, Inc. is one of the few multi-capability firms in the Northwest - headquartered in Moscow, Idaho with branch offices in Boise and Rigby, Idaho; Portland, Oregon; and Grand Junction, Colorado.