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User Interface Design

User interface design (interaction design, human computer interaction) is the process of developing methods by which a product’s users will interact with that product to achieve their goals.

What We Do

Beginning with the requirements, we develop a framework that fits with the target users’ mental model(s) and environment, then specify mechanisms that will allow the user to accomplish the task(s). This can involve visual design but does not have to.

What You Get

The deliverable can be anything from wire-frames to finished “look & feel” screens. The goal is to create a user experience that is not only effective but also efficient and enjoyable.


Benchmark Research & Safety, Inc. is a human factors and ergonomics consulting firm that specializes in usability, user-centered design, product safety, warnings, expert witnessing, research (design, ethnographic, perceptual) and training. Benchmark Research & Safety, Inc. is one of the few multi-capability firms in the Northwest - headquartered in Moscow, Idaho with branch offices in Boise and Rigby, Idaho; Portland, Oregon; and Grand Junction, Colorado.