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Decision Support Systems

Wildland Fire AMR

The management of large wildland fires in the United States is guided by fire conditions, natural resource concerns, public safety, and fire management policies.  Benchmark has brought two required decision and documentation processes together in one web-based application called Wildland Fire Appropriate Management Response (AMR).  This web-based application integrates web data sources, provides multiple user access, and gives users state of the art mapping capabilities that can facilitate how the nation's wildland fires are managed. Visit the website.   

Idaho OnePlan

The Natural Resource Conservation Service (NRCS) wanted to develop a way for Idaho farmers to learn more about soil conservation. We interviewed agricultural producers and NRCS professional planners to develop requirements for this government-sponsored web site, then designed a simple, three-step path to help farmers request federal funding for conservation projects. In our usability tests, users with no prior computer experience could navigate through the application with success. Visit the website. 

SIMS -- Safety Information Management System

SIMS is a web-based infrastructure for tracking injuries and workers' compensation claims. Its unique architecture was designed especially for large government agencies. It automates not only the injury-reporting process, but the follow-up and case-number tracking as well.


Benchmark Research & Safety, Inc. is a human factors and ergonomics consulting firm that specializes in usability, user-centered design, product safety, warnings, expert witnessing, research (design, ethnographic, perceptual) and training. Benchmark Research & Safety, Inc. is one of the few multi-capability firms in the Northwest - headquartered in Moscow, Idaho with branch offices in Boise and Rigby, Idaho; Portland, Oregon; and Grand Junction, Colorado.