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Integrated Project Management 


Benchmark currently manages all of the State of Idaho's substance abuse prevention services contracts. In addition to managing service contracts from 80 prevention providers across the state, Benchmark developed the state's contract management software, PreventionIdaho.Net. This system allows contractors to track performance information, submit invoices online, and obtain timely access to information from the Department of Health & Welfare. Visit the website.


Developed for and used by the State of Idaho, this web-based system is now available to other states for granting tobacco permits or licenses, managing inspections and fine payments, and Synar reporting. This system features both a secure administration web site and a publicly accessible web site, so tobacco retailers can check inspection results and pay fines online. Visit the website. 

Alcohol Beverage Control Prototype

We designed the intranet application for the Idaho State Police Alcohol Beverage Control office to support more activities, throughout the division. The new design allowed for multiple ways to register and track alcohol beverage licenses, license holders, and fees; the new design also added capabilities for tracking enforcement activities, and litigation procedures. Our design process included task flow diagrams, solution-independent use cases to document business rules, and multiple interactive prototypes to gather user feedback throughout development   

Benchmark Research & Safety, Inc. is a human factors and ergonomics consulting firm that specializes in usability, user-centered design, product safety, warnings, expert witnessing, research (design, ethnographic, perceptual) and training. Benchmark Research & Safety, Inc. is one of the few multi-capability firms in the Northwest - headquartered in Moscow, Idaho with branch offices in Boise and Rigby, Idaho; Portland, Oregon; and Grand Junction, Colorado.